![ZARA on Twitter: "@FirefoxLord Hi, we are sorry to hear of your disappointment as our customers' shopping experience is important to us. We kindly request that you DM us via our ZARA ZARA on Twitter: "@FirefoxLord Hi, we are sorry to hear of your disappointment as our customers' shopping experience is important to us. We kindly request that you DM us via our ZARA](https://pbs.twimg.com/media/DoM1IHLX0AUaAf4.jpg)
ZARA on Twitter: "@FirefoxLord Hi, we are sorry to hear of your disappointment as our customers' shopping experience is important to us. We kindly request that you DM us via our ZARA
![Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent](https://static.independent.co.uk/2022/05/14/16/newFile.jpg?quality=75&width=1200&auto=webp)
Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
![Ali on Twitter: "@ZARA 1st time I put on defective blazer & u refuse refund. ITEM WAS SOLD FAULTY, NEVER SHOPPING HERE AGAIN. Plz refund ASAP #170417003462 https://t.co/cU2vyG5ctX" / Twitter Ali on Twitter: "@ZARA 1st time I put on defective blazer & u refuse refund. ITEM WAS SOLD FAULTY, NEVER SHOPPING HERE AGAIN. Plz refund ASAP #170417003462 https://t.co/cU2vyG5ctX" / Twitter](https://pbs.twimg.com/media/C9ynUubXcAEzIwT.jpg:large)